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Hayley is MD of Crystal Clean Service, responsible for business and strategic development throughout the organisation. She has been in commercial cleaning for over 10 years and has seen many changes in the industry over this time. Hayley also recently became FD for a digital recruitment company and a business advisor within the Young Enterprise Program.

When she’s not busy with all that she is usually found tinkering away in the garage with her beloved Land Rover or out having fun with hubby Dan and one year old son Isaac. 

What were or are the biggest challenges you faced going back in to the work place after children?

The main challenge was the guilt of having to attend a client meeting 9 days after giving birth and leave him with my mum. As time has gone on this has become easier and speaking to other working mums guilt seems to be a common feeling amongst us all for different reasons.

How do you achieve your work life balance of career woman and mother?  

My intention had always been to work part time after having children and I do manage this most of the time but some weeks it doesn’t work. It is the challenge of running a successful business and being a mum. I really struggled at first but then I realised that just because I am a mum I still need to be me and a big part of that is running my business. It is also important to me that my son see’s we have a good lifestyle because we go out and earn it.

If you could give your past self-one piece of advice about being a working mother what would it be?

It is ok to still take time out for yourself and make yourself look nice, just because you’re a mum doesn’t mean you can’t be you.

Have your career goals and aspirations altered since becoming a working mother from that prior to your children?

If anything, I am probably more determined now than I was before but at the same time I am stricter with myself to make sure I take time to enjoy Isaac while he still wants his mum around! I worry a bit less about the housework now and just focus on my boy and my business.

What are your future goals in your career path in the next few years, what do you hope to achieve?

I aim to double turnover in the next 2-3 years which we are on target to achieve. Having a mentor has helped to keep me focused in the last 12 months as it can be difficult when you’re spinning all those plates!

If you had the power to change one thing in the business market for working parents, what would you change?

I would probably change childcare. Not only is it expensive it isn’t very flexible. It is really tough when you don’t have a 9-5 job and there are thousands of people out there working irregular days, shifts or so many days on so many days off.

I would also have the 30 hours free starting from the age of 12 months not 3 years.

What is the best piece of business advice you have been given?  

Business is about hard work commitment and resilience. It doesn’t land on your front door step in a pretty box, you have to go out and make it happen.

If you could recommend one book to our readers leisure or business what would it be?

If I am honest I’m not a big reader but I recently came across something called the Best Self Guide which is great for time management and acts as a 13-week planner to help you think more positively and achieve your goals.

Question from previous interviewee. From Jane Garnesy, People Operations Director of Talk Talk – What strategies do you employ to “Switch Off” from work?

I don’t read any emails on the days I am off with my Son. When I am at home I am at home. I can catch up on emails anytime but these years and moments we will never get back!

Other than that, we book to go away for days out and little breaks so it keeps me fresh. I go off-roading in my Landover or decorating and doing some home improvements.

 What question would you wish to ask our next working mother who takes this short interview?

What does success mean to you?


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